We're here to help. Reach out and we'll respond as soon as possible.
Quick answers to the most frequent issues.
Contact the farmer directly through the in-app chat. If the issue isn't resolved, email us at support@mahaseel.store with your order number and we will investigate.
Please report it to support@mahaseel.store with the farmer's name and product listing. We take false listings seriously and will review the account.
Document the issue and email us. Buyers who repeatedly misuse the platform will be suspended. Farmers are protected against deliberate bad-faith orders.
Send an email to support@mahaseel.store from the address linked to your account with the subject "Delete my account". We will process your request within 7 days.
The AI scanner is for guidance only and may not always be accurate. Always consult a qualified agronomist before applying any treatment. See our Terms of Service for the full disclaimer.
We love hearing from the community. Email your suggestions to support@mahaseel.store โ we read every message.